Returns & Refund Policy

Last Updated: October 2026

1. Replacement for Transit Damage or Manufacturing Defects

We take utmost care in quality testing and sturdy packaging. In the unlikely event that your package arrives damaged in transit or defective, A4SKart provides a 100% replacement guarantee.

2. Mandatory Unboxing Video Requirement

To claim replacement or insurance compensation for physical breakage during transit (especially ceramic blanks, mug shipments, and machinery), customers are requested to record a continuous, uncut 360-degree unboxing video showing the outer shipping label and the unpacking process.

3. Return Reporting Window

Any damage or mismatch in product quantity must be reported to our customer support desk via WhatsApp (+91 9950187649) or Support Chat within 48 hours of delivery along with the unboxing footage and invoice copy.

4. Refund Processing

If an approved replacement cannot be provided due to product unavailability, a full refund will be initiated to your original payment method (Bank Account / UPI / Razorpay) within 3 to 5 business days.

5. Non-Returnable Items

Customized or printed products created on custom client specifications, customized vinyl cuts, or consumables used after delivery cannot be returned unless verified as defective prior to usage.